Vaibhav Gupta on SuperStuff.ai

Vaibhav Gupta

I am a driven Customer-Centric Business & Training Manager with an MBA and CMI Level 7 Diploma, dedicated to enhancing customer experiences and driving business growth.

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Business Development

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Business Strategy

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Project Management

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Training & Development

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Entrepreneur

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Human Resource

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Operations

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Team Management

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Startup Strategy

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Employer Branding

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Talent Acqusition

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Mumbai, India

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How can I help?

1:1 Business Development Strategy Call

Employer Branding and Talent Acquisition Consultation

Business Development Training Program

This is me!

Hi, I'm Vaibhav!

I am a driven and passionate manager with a proven track record in optimizing customer service and sales operations, implementing CRM systems, and fostering long-term client relationships. Recognized for outstanding customer service, operational excellence, and mentorship.

Most Recent Role

I worked as a Manager – Sales & Operations at Unstop.

Professional Interests

Passionate about customer experience, business analytics & development, human resources, training & development, and operational excellence.

Achievements

Implemented the Zoho CRM system at Unstop for a 20% surge in sales conversions and a 15% decrease in client churn rates.
Recognized as a Sales Ninja and Best Mentor at Byju's The Learning App

Some of my highlights!

Recognized for driving growth and fostering connections, contributing to the success of the company.

Led the implementation and refinement of the Zoho CRM system, resulting in a remarkable increase in sales conversions and customer retention.

Experienced in sales operations and establishing partnerships with industry leaders for employer branding, talent acquisition, and training.

Worked with prominent brands such as Tata, Mahindra, Amazon, Flipkart, and Walmart, delivering customized solutions.

Adaptive and versatile, successfully transitioning into new areas with a proven track record of achievements.

Created impactful work examples for diverse clients and showcased expertise in various projects.

About Me

A driven Customer-Centric Business & Training Manager with an MBA and CMI Level 7 Diploma, dedicated to enhancing customer experiences and driving business growth. Proven track record in optimizing customer service and sales operations, implementing CRM systems, training & development, and fostering long-term client relationships. Recognized for outstanding customer service, operational excellence, and mentorship. Passionate about creating value for customers and employees through innovative solutions and proactive initiatives. A Human Resource, Talent Acquisition & Employer Branding enthusiast.