Vaibhav Gupta
I am a driven Customer-Centric Business & Training Manager with an MBA and CMI Level 7 Diploma, dedicated to enhancing
customer experiences and driving business growth.
🤝
Business Development💡
Business Strategy⚙️
Project Management💻
Training & Development⭐️
Entrepreneur💻
Human Resource💻
Operations🤝
Team Management💡
Startup Strategy💻
Employer Branding💻
Talent Acqusition
Mumbai, India
How can I help?
This is me!
Hi, I'm Vaibhav!
I am a driven and passionate manager with a proven track record in optimizing customer service and sales operations, implementing CRM systems, and fostering long-term client relationships. Recognized for outstanding customer service, operational excellence, and mentorship.
Most Recent Role
I worked as a Manager – Sales & Operations at Unstop.
Professional Interests
Passionate about customer experience, business analytics & development, human resources, training & development, and operational excellence.
Achievements
Implemented the Zoho CRM system at Unstop for a 20% surge in sales conversions and a 15% decrease in client churn rates.
Recognized as a Sales Ninja and Best Mentor at Byju's The Learning App
Recognized as a Sales Ninja and Best Mentor at Byju's The Learning App
Some of my highlights!
