Akshay Johri
Product Guy | ๐ ๏ธ B2B SaaS | ๐ Previously B2C Monetization & Growth at ๐ BlinkIt | IIM, Banglore๐
โ๏ธ
Project Management๐ฏ
Growth Marketer๐ฃ
Product Marketer๐ฒ
Digital Marketing๐
Growth Hacking
Noida, India
Experienced product manager with a focus on B2B SaaS, previously excelled in B2C monetization and growth at Grofers. Currently leading customer lifecycle management for Microsoft products, driving revenue and personalized experiences.
Worked with popular companies like Atlassian and Microsoft.
Worked with popular companies like Atlassian and Microsoft.
Senior Product Manager, Atlassian
March 2024 - Present
Delhi, India
- Migrating On-Prem Atlassian Jira customers to the cloud
- Why is this exciting? This is one of the most important business goals at Atlassian
- Why is this exciting? This is one of the most important business goals at Atlassian
Senior Product Manager, Microsoft
May 2021 - December 2023
Noida, Uttar Pradesh, India
- Building the Growth Marketing product to drive activations, engagement and retention across Microsoft products
- (100Mn+ Revenue Impact for Azure, Personalized XBox experience for gamers)
- Making the product GDPR compliant, by handling EU and Non-EU data separately
- Improved the performance and load times, and self-serve capabilities to achieve a positive NPS
- (100Mn+ Revenue Impact for Azure, Personalized XBox experience for gamers)
- Making the product GDPR compliant, by handling EU and Non-EU data separately
- Improved the performance and load times, and self-serve capabilities to achieve a positive NPS
Principal Product Manager, Blinkit
September 2018 - May 2021
Gurgaon, India
- Principal Product Manager: Consumer pods (Growth, Shopping Experience and Monetization) Led 7 SPM/PMs Highlights 1
- Increase the AOV (Average order value) of platform by 15% and conversion by 5% through
- Functionality to allow the users to add forgotten items to an existing order (AOV jump of 10%+)
- Better Personalization and Recommendations: Using data to improve discovery of right products for the customers (AOV increase of 15 INR -> 5cr additional monthly revenue)
- Better merchandising of products - App Feed optimization (Consistent position for important widgets, Different versions of feed for different personas etc)
- Making the app usable for India 2
- 0 / Non savvy users - Improved Search 2
- Generated INR 2cr monthly revenue through Search and Display Ads 3
- Improved MoM retention for platform by 7% from 28%->35% through - Gamification and Rewards program (Built from scratch, scaled to Mn of users pan-India)
- Revitalizing Membership program (Simpler messaging, new benefits and reinforcing the savings)
- Identifying opportunities for better price benchmarking and assortment to keep instock
- Increase the AOV (Average order value) of platform by 15% and conversion by 5% through
- Functionality to allow the users to add forgotten items to an existing order (AOV jump of 10%+)
- Better Personalization and Recommendations: Using data to improve discovery of right products for the customers (AOV increase of 15 INR -> 5cr additional monthly revenue)
- Better merchandising of products - App Feed optimization (Consistent position for important widgets, Different versions of feed for different personas etc)
- Making the app usable for India 2
- 0 / Non savvy users - Improved Search 2
- Generated INR 2cr monthly revenue through Search and Display Ads 3
- Improved MoM retention for platform by 7% from 28%->35% through - Gamification and Rewards program (Built from scratch, scaled to Mn of users pan-India)
- Revitalizing Membership program (Simpler messaging, new benefits and reinforcing the savings)
- Identifying opportunities for better price benchmarking and assortment to keep instock
Product Manager 2, Microsoft
April 2017 - August 2018
Bangalore
- Bing Ads team - Responsible for earning potential of online Ads in Canada, France and 5 new markets; Worth $175Mill annual revenue
- Product/Feature adoption analysis; Competitor benchmarking; Customer outreach; Demand-Supply modelling; Market operations and management
- Improved the efficiency, overall quality and customer experience of Ads displayed on mobile devices in all non-US markets Side Project: Designed a Blockchain backed Ad Platform
- Product/Feature adoption analysis; Competitor benchmarking; Customer outreach; Demand-Supply modelling; Market operations and management
- Improved the efficiency, overall quality and customer experience of Ads displayed on mobile devices in all non-US markets Side Project: Designed a Blockchain backed Ad Platform
Summer Associate (Management Consulting), A.T. Kearney
April 2016 - May 2016
Gurgaon, India
- Worked on a project for Government of India to improve the Logistics Performance Index rating
- Designed the IT System for prior online declaration and quick verification through RFID tags
- Produced the RFP document to onboard IT vendor for the proposed system
- Designed the IT System for prior online declaration and quick verification through RFID tags
- Produced the RFP document to onboard IT vendor for the proposed system
Software Development Engineer 2, Flipkart
May 2014 - June 2015
Bengaluru Area, India
- Member of Demand Shaping Platform: Responsible for demand forecasting of all articles sold on flipkart.com
- Python, Ruby, Hadoop, Java and a lot of other cool stuff Award: Most customer centric engineer of the team
- Python, Ruby, Hadoop, Java and a lot of other cool stuff Award: Most customer centric engineer of the team
Software Development Engineer, Amazon
August 2012 - April 2014
Hyderabad, India
- eCommerce Platform Services group
- Built and owned the highly scaled systems responsible for handling customer data
- Best thing I learnt at Amazon was Customer Obsession
- Built and owned the highly scaled systems responsible for handling customer data
- Best thing I learnt at Amazon was Customer Obsession
Software Engineer, Juniper Networks
August 2011 - June 2012
Bangalore
- Member of core JUNOS team
Build your resume
Education
Indian Institute of Management, Bangalore
2015 - 2017
PGP, equivalent to Master of Business Administration, Business Administration and Management
Copenhagen Business School
2016 - 2016
Exchange Semester: Master of Business Administration (MBA), Business Administration and Management, General
Manipal Institute of Technology, Manipal University
2007 - 2011
B.E, Computer Science and Technology
Wilsonia College
1992 - 2007
High School and Intermediate, Science, English, Computers, Maths