Arpit pandey
Associate Director | Ecommerce Strategy | Program Management | Ex-Amazon | Ex-Noon
⚙️
Project Management
⭐️
Leadership
📊
Data Analysis
Gurugram, India

Experienced eCommerce professional with 7+ years in leading companies like Amazon and Noon.com. Skilled in data analysis, SQL, and Microsoft Office. Expert in driving business growth and managing cross-functional teams. #eCommerceExpert #DataAnalysis #BusinessGrowth

Associate Director - Strategy & Account Management, ODN Digital
March 2023 - April 2024
Delhi
- Managed end-to-end business & operations for two departments: Creative Graphics (E-commerce, Social Media & Marketing) and E-commerce Cataloging
- Oversaw key business metrics including Targets, NPS, margins, TAT, and exit rate
- Led growth projects such as whitespace exploration for existing and new clients
- Led the organization in business fairs & eCommerce summits
Senior Manager - E Commerce Strategy, ODN Digital
March 2023 - December 2023
March 2023 - Dec 2023
- Developed E-Commerce SEO enriched content strategy to improve conversion rate, GV, and GMV across platforms like Amazon, Flipkart, and brand websites
- Served 25+ brands (eg Fackelmann, Orient, Britannia etc) in improving their eCommerce presence through A+ content, info-graphics, videos, and PDP pages
- Organic Impact through content strategy: Fackelmann: ROAS by ~34%; Uppercase: Sales by ~21%; Hindware: Sales by ~200% etc
Project Lead - Retail & Private Label, Noon.com Dubai
October 2021 - February 2023
Gurugram
- Managed the In-stock warehouse Inventory & established a process to have the SKU 'Go-live' ready: 5 days before the product Inbounding to the warehouse
- Driven tech solutions by Introducing functional changes in 'Brand Catalog' tool, which helped reduce production wastage by ~50%
- Led the Content Localization initiative: Introduced machine translation resulting in a 35% increase in coverage for the private label segment of Noon
- Developed & Executed a strategic plan to decrease Noon Private Label's non-live warehouse inventory by 75%, leading to reduced operational costs
Risk Analyst - Leading Merchant Risk Investigation, Amazon Inc
December 2016 - September 2017
Hyderabad
- Managed the seller abuse process for global Amazon merchants, conducting in-depth investigations with a comprehensive set of 15+ parameters
- Developed metrics and analyzed data to provide actionable insights for informed business decisions, specifically targeting the reduction of bad debt
Catalog Lead - Selection Monitoring (Global Amazon Catalog), Amazon Inc
December 2016 - September 2017
Chennai
- Demonstrated 'Frugality' - Reduced OpEx by 33% through process optimization and 'time & motion' studies on outsourced audits of Amazon global selection
- Demonstrated 'Insist on highest standards' - Developed and implemented a SOP for outsource audits to improve Amazon catalog selection for 25+ competitors
- Demonstrated 'Hire and Develop the best' - Successfully trained 50+ QA and 6+ PMs on the newly developed SOP, resulting in a ~52% increase in accuracy
Education
Bachelor of Engineering (Mechanical)
2016
SRIT, Jabalpur
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