- Muse Platforms helps people find purpose through digital performance to create inspiration, innovation, insight, and impact in the world one moment at a time

- Build and Manage the Digital Experience and Analytics practice with a focus on delivering high value Adobe Analytics, Target, and Audience Manager implementations and ongoing structured programs for our clients
- Identifying strategic data-driven services that will allow clients to grow their business Assisting clients in defining digital experience and analytics needs and developing solutions to solve those challenges
- Creating frameworks and methodologies for our Center of Excellence (COE) approaching major strategic issues, building on and leveraging existing TA Digital intellectual capital and developing innovative solutions to bring to market
- Building and executing a client specific data strategy including performing gap assessments, creating optimal state data plans, and building execution road maps
- Evaluating new online and offline data opportunities in the form of new sources, new technology, client priorities, partnership, etc
- Fostering creative thinking around how we use data, and we could use data to solve unique business challenges in support of all Marketing activities (Media, Creative, CRM, and eCommerce)
- Determining new opportunities among existing clients, and participating in new business initiatives Providing support, coaching, and training to assist in the career development of direct reports and the broader team

- Muse Platforms is an innovation agency that powers Voice as a Platform (VaaP) products and other digital solutions with AI / artificial intelligence
- It impacts the IT world by serving diverse markets with a commitment to inclusion and social justice
- We are a collaborative of thinkers, artists, technologists, engineers, and organizers that bring with us a multi-disciplined approach to providing solutions with measurable impact to meet your goals and beyond in the digital age
- Together, we achieve the results you want

- Global Digital Strategist Lead for CEM solutions with SME in Personalisation & Analytics
- Developing CEM solutions that are optimized for performance, cost, and quality with strategic roadmaps for Digital Transformation
- Omni-channel Solutions include Analytics, Tag Management, Data Management Platforms (DMPs), Data Supply Platforms (DSPs), A/B testing, MVT testing, Personalisation, Dynamic Content Optimisation, Next Best Action, Voice of a Customer, and CMDM (Customer Master Data Management) or “One Customer Profile” Global Practice Architect Lead for CEM Digital Marketing Strategy and Architecture including Ad Tech online/offline cookie matching, DSP/3rd Party data integration, omni-channel analytics, W3C Compliant Tag Management, Data Management Platform Pii data normalization, SEO, Accessibility, A/B and MVT Optimization, and Personalization
- Established Virtusa CEM Digital Marketing Consulting Products & Overall Practice with a focus on Financial Services and Telecom Business Development and Pre-Sales Approach and Methodology Development

- Own technical communications with prospects including solution demonstration, responding to RFP/RFI and training over a Web conference or onsite
- Serve as architect and consult with account team to develop architectural solutions for customers
- Provide technical pre-sales and solution engineering support to Kaltura representatives, documenting customer use cases and technical requirements and then proposing a unified solution Maintain current and in-depth knowledge of the entire Kaltura platform and offerings
- Lead design sessions with strategic clients, detailing high-level design plans to the Kaltura team through specifications, site diagrams, and wireframes
- Strategically engage the broader technology and developer community, identifying new business development, sales, and developer opportunities Consult existing clients to review use of Kaltura products and identify upsell opportunities

- Solutions Architect and trusted advisor for a diverse roster of clients Digital Strategist driving search optimization, monetization initiatives, and end-user training for enterprise Adobe Marketing Cloud customers
- Apply advanced expertise in a variety of programming languages, such as XHTML, CSS, XML, JSON, JavaScript, JQuery, JSP, Perl, PHP, and Java

- Applied open-source technologies and superior technical skill to build affordable web solutions for startups and non-profit organizations, establishing an online presence and elevating brand awareness for clients in a variety of industries Drove maximum ROI by designing innovative and effective website designs intended to capture and hold the attention of visitors, leading to higher levels of engagement and lead conversions Served a key role as a translator, bridge builder, and team leading developer, serving multiple functions within an organization or while serving as a trusted advisor and consultant

- Charged with meeting the challenge of developing and maintaining a formally-identified set of projects for TechSoup Contributed to the successful launch of the Program Management Office, administrating the portfolio management process for the TechSoup Site Overhaul Initiative Worked with program business analysts to coordinate the entire project lifecycle of multiple projects, including development of scope, business requirements, functional and technical specifications, development, testing, and implementation Recognized with a Certificate of Excellence for outstanding performance and lasting contribution in spearheading the ACD Queue and ChangePoint Upgrade simultaneously (May – November 2006) Established sound project management practices throughout the organization, driving measurable gains in efficiencies Developed documentation models to govern management and reporting functions across all projects Oversaw and provided leadership for several simultaneous projects of differing sizes with diverse teams; managed day-to-day workflow and overall schedule for the project team and consultants Defined, tracked, and administered project budgets, analyzed and managed project risks, and communicated effectively with all members of the team to convey critical information to the proper channels, including staff notifications and directors Collaborated with business analysts to coordinate the entire project lifecycle, including development of scope, business requirements, functional and technical specifications, development, testing, and implementation Coordinated testing and QA activities and training for both end-users and IT administrators for all projects

- Pioneered the launch of this web development collective, dedicated to the design of open-source web tools, applications, and online communities for the benefit of businesses and non-profit organizations Established the company’s written contracts, project business and technical specifications, policies, and operational procedures, essentially creating a framework to govern the performance of all operations Managed staff of 5-7 architects and developers to meet goals/timelines specified by technical specifications for each system