- Developed a dashboard to proactively identify users with low utilization of the Adaptive Acceptance product
- Subsequently, devised and launched an engaging program highlighting the estimated Return on Investment benefits of the product
- This initiative projects a potential uplift of ~$250 million in annual processing volume and a ~$10 million revenue increase for Stripe
- Pioneered a Verification Insights workshop tailored for the Top 100 Platforms on Stripe, empowering them to independently address causes of failed verifications and providing insights and recommendations to bridge verification gaps
- Resulted in a notable 10% reduction in support contact rate for these users and support cost savings for Stripe
- Saved 552 annual Account Manager hours by strategically suspending labour intensive Quarterly Service Reports based on comprehensive research and feedback analysis
- Led cross-functional projects with Verifications, RFA and other product and engineering teams to provide insightful metrics and user-facing product level insights
- Problem solve Stripe's Large Users custom reporting requests using SQL, Looker, Tableau, etc
- and scaling the automation of the report outputs
- Spearheaded the optimisation of reporting workflows, documentation, and processes for Stripe's Large Users
- Facilitated data-driven decision-making processes by effectively communicating insights from complex data sets to relevant stakeholders

- Successfully onboarded an Indonesian SME focused SaaS start-up ($100Mn+ funded), an Indian crypto exchange ($1
- 9Bn valuation) to solve their reconciliation needs
- Collaborated with clients to structure data and map complex money flows for automated reconciliation
- Developed custom reports using SQL to deliver tailored insights to clients
- Acted as the voice of the customer, and contributed insights to the product team in order to enhance accounting and taxation features
- Conducted data transformations and manipulations to ensure data accuracy and consistency

- Managed a diverse portfolio of 10+ retainership clients, providing on-call Indirect taxes (GST) compliance and advisory services with annual billing of INR 10 million
- Successfully led end-to-end Service Tax and GST refund claims of over INR 50 millions, showcasing meticulous attention to detail in documentation and communication with tax authorities
- Undertook GST impact assessment and implementation planning
- Presented submissions before tax authorities, demonstrating strong documentation and communication skills in order to represent the clients effectively
- Assisted in Due Diligence assignments of multiple companies from an indirect tax perspective