- Deploy digital marketing strategies such as email marketing, push notifications, and display ads to help increase the Levi’s and Juniors Classifications business. 
- Leverage data to analyze consumer behavior and effectiveness of campaign (data driven marketing).
- Develop strong business acumen in retail and understand how to drive results base on analytics. 
- Drive market share initiative such as Back to School/College, Black Friday and Cyber Monday, and Levi’s 150th Birthday of the 501 jeans in stores and online.
- Collaborate with cross-functional teams such as Buying, Pricing, Creative & Campaign Planning, Account Services, and Project Management to ensure promotion strategies are being implemented correctly and Buying team’s tasks are completed.

- Generate revenue to $25,000 a month through running paid Facebook ads, Google ads, influencer marketing, email marketing, text marketing, giveaways, and posting on social media.
- Use data (KPIs) to pivot and track the effectiveness of each digital strategy (influencer marketing, paid ads, user generated content, email marketing, text marketing, giveaways, and complementary brand collab).
- Optimize the customer journey from brand awareness to purchasing the product through using marketing funnels (awareness, interest, consideration, intent, evaluation, purchase).
- Identify engagement and customer trends to plan digital marketing campaigns in order to build an online community that resonates with our brand.
- Brainstorm and execute sales and promotions through data analysis.

- Studied weekly reports to recap sales and how each product is performing.
- Collaborated with the business office and marketing team to develop digital and in store strategy to generate more sales.
- Learned Excel skills such as V-lookups and Pivot Tables. Utilized programs such as Affinity, Aprimo, Mas Pro CM, PDF, and FedBuy.

- Connected with clients through LinkedIN and Facebook.
- Attended live calls and engaged with potential clients.
- Responded to clients’ questions and concerns within a 2-hour period.

- Collaborated and engaged with staff members to organize programs for residents.
- Provided resources to residents for their academic success.
- Built strong connections with residents through daily interactions and Check-In conversations.

- Defused customer situations and provide resolution in a timely and effective manner.
- Processed and released wholesale orders. Resolved all shipping related issues.
- Developed close relationships with Shopify and Shipwire customer service agents to create a memorable shopping experience for customers.

- Responded to clients’ emails within a 2-hour period.
- Engaged with clients via phone and email.
- Processed service requests for each client.