Rishabh Ramteke
I am a Sales & Marketing Professional with experience in Senior Manager roles at Travel Konnect and Liv. I have a total of 4+ yrs of experience.
🤝
Business Development📝
Strategic Planning🤝
Customer Success
Pune, India
Experienced sales & marketing professional with a proven track record in achieving targets and leading exceptional teams. I have successfully worked with renowned companies like Travel Konnect, Livspace, and Square Yards Consulting. Proficient in strategic planning, negotiation, business development, and customer success. I am passionate about delivering superior results and staying updated with market trends. #SalesAndMarketing #TeamLeadership #TargetAchiever
Senior Manager, Sales and Customer Service, Travel Konnect
June 2022 - Present
Nagpur
- Achieved monthly sales goals with a primary focus on long-haul sales
- Facilitated smooth collaboration across departments for efficient follow-ups
- Managed relationships with customers and key accounts
- Balanced superior customer service with cost management
- Led and developed a lean team of 30 along with outsourced teams of 100+ Vendors; responsible for the overall direction, coordination, and performance of the team
- Identified and eliminated barriers to accuracy, productivity, and quality
- Owned and drove performance metrics and guided the outsourced vendors to achieve the target
- Solved complex customer service issues and proactively headed off negative service trends
- Developed and achieved performance goals and objectives to achieve customer promise expectations
- Facilitated smooth collaboration across departments for efficient follow-ups
- Managed relationships with customers and key accounts
- Balanced superior customer service with cost management
- Led and developed a lean team of 30 along with outsourced teams of 100+ Vendors; responsible for the overall direction, coordination, and performance of the team
- Identified and eliminated barriers to accuracy, productivity, and quality
- Owned and drove performance metrics and guided the outsourced vendors to achieve the target
- Solved complex customer service issues and proactively headed off negative service trends
- Developed and achieved performance goals and objectives to achieve customer promise expectations
Territory Assistant Manager, Livspace
December 2021 - June 2022
Pune
- Took Ownership to Client Satisfaction of all projects across the territory
- Developed and executed the Livpreneur Success Strategy in the territory
- Handled a Cohort of 20-25 Livpreneurs
- Worked with cross-functional teams to ensure right steps to grow the respective Territory as per demanded in my Territory
- Enabled Livpreneurs to achieve their qualitative and quantitative targets
- Met with Livpreneurs to understand & solve their concerns on a regular basis
- Developed sales strategy based on research of consumer buying trends and market conditions
- Developed and executed the Livpreneur Success Strategy in the territory
- Handled a Cohort of 20-25 Livpreneurs
- Worked with cross-functional teams to ensure right steps to grow the respective Territory as per demanded in my Territory
- Enabled Livpreneurs to achieve their qualitative and quantitative targets
- Met with Livpreneurs to understand & solve their concerns on a regular basis
- Developed sales strategy based on research of consumer buying trends and market conditions
Associate Area Manager, Square Yards Consulting Pvt Ltd
September 2020 - December 2021
Pune
- Managed team of tele & field sales associates and guided them with finding prospective clients and customers for properties
- Managed negotiations with Customers and Developers and ensured deal closures
- Maintained and updated databases of daily activities as per company standards
- Proved successful working within tight deadlines and fast-paced atmosphere
- Managed negotiations with Customers and Developers and ensured deal closures
- Maintained and updated databases of daily activities as per company standards
- Proved successful working within tight deadlines and fast-paced atmosphere
Chief Marketing Officer, Spaciux Concepts India Pvt Limited
October 2018 - September 2020
Bangalore
- Took care of the Entire Social Media Marketing which includes posts on Facebook, Instagram, Pinterest & LinkedIn
- Created awareness about Photo Documentation amongst Architects and Interior Designers to make them understand the importance and how beneficial the Concepts offered by Spaciux are
- Generated and converted leads for Photo Shoots within the Industry in Various Cities around the Country
- Managed over 25 customer calls and 5 site visits a day
- Created awareness about Photo Documentation amongst Architects and Interior Designers to make them understand the importance and how beneficial the Concepts offered by Spaciux are
- Generated and converted leads for Photo Shoots within the Industry in Various Cities around the Country
- Managed over 25 customer calls and 5 site visits a day
Marketing Executive, Advids
May 2018 - September 2018
Pune
- Handled Sales Inquiries and leads as a first point of contact for the company
- If needed, got the prospect on call to explain the process of Video Making better with sharing live examples and also connected the Video Production Team with the Client so as to achieve better communication to and from the client to achieve the best possible outcome according to the client's needs
- Handled more than 70 leads a day
- If needed, got the prospect on call to explain the process of Video Making better with sharing live examples and also connected the Video Production Team with the Client so as to achieve better communication to and from the client to achieve the best possible outcome according to the client's needs
- Handled more than 70 leads a day
Build your resume
Education
Masters: Advertising
2016 - 2018
Dublin Institute Of Technology - Dublin
Currently Awaiting Approval for Thesis.
B.Sc-Mass Communication, Advertising & Journalism
2012 - 2015
International School Of Business & Media - Pune
12th: Commerce
2011 - 2012
Santaji Mahavidyalaya - Nagpur
10th
2007 - 2008
S.B.O.A Public School - Aurangabad