Scott Miller
Head of Marketing | JD/MBA | Veteran
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Digital Strategy
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Customer Success
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Strategic Negotiations
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Performance Marketer
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Data Analysis
Minneapolis, Minnesota, United States

Head of Marketing with a JD/MBA & military background. Experienced in digital strategy, customer acquisition, and business analytics. Worked with Amazon, CartStars, and MCS Industries. #MarketingExpert #DigitalStrategy #CustomerAcquisition

Marketing Director, MCS Industries, Inc.
June 2024 - Present
Easton, Pennsylvania, United States
Founding Member, CartStars
March 2024 - Present
Head of Operations, Anker Innovations LTD
January 2024 - June 2024
Bellevue, Washington, United States
Head of North America Operations, Client Experience, Oceanwing | An Anker Innovations Company
January 2024 - June 2024
Bellevue, Washington, United States
Director of Business Management, Orca Pacific | A Media.Monks Company
June 2022 - January 2024
Seattle, Washington, United States
Director of Business Management, Media.Monks
April 2022 - January 2024
Business Manager, Orca Pacific | A Media.Monks Company
April 2022 - January 2024
Seattle, Washington, United States
Master Sergeant, Washington Air National Guard
June 2020 - October 2023
Camp Murray, Washington, United States
- Led Fitness Team in all aspects of operation, including: Personal Physical Assessment Inspections, Facilities Maintenance, Morale Event Management, Safety & Compliance, Health & Wellness Programs 
- Served under rapidly changing leadership (several Commanders and multiple Chiefs) within a relatively short timespan, adapting and adjusting to support each unique Vision and Mission 
- Facilitated and led Personal Leadership Development training focused on skills and aspects of life in both the military and civilian "worlds"
Senior Product Manager, Amazon
January 2022 - April 2022
- International Registration and Listing support for US-based 3P Sellers 
- Collaborated with teams in EU, UK, Japan, MENA, Australia to expand US- based Sellers market share across 10K+ brands 
- Collaborated with offshore Account Executives in several capacities including: Developing and implementing call scripts, building and implementing Amazon Seller surveys, Decision Tree formation and execution, and training on troubleshooting feedback and execution 
- Completed Amazon's Internal Product Management Bootcamp in the first few weeks of the role, this was comprised of Computer Based Learning modules as well as Workshops and Seminars
- There were many familiar concepts covered, but it was an interesting and insightful refresher
Senior Vendor Manager, Amazon
June 2021 - January 2022
Seattle, Washington, United States
- International Registration and Listing support for US-based 3P Sellers
- Collaborated with teams in EU, UK, Japan, MENA, Australia to expand US-based Sellers market share across 10K+ brands 
- Collaborated with offshore Account Executives in several capacities including: Developing and implementing call scripts, building and implementing Amazon Seller surveys, Decision Tree formation and execution, and training on troubleshooting feedback and execution
- Completed Amazon's Internal Product Management Bootcamp in the first few weeks of the role, this was comprised of Computer Based Learning modules as well as Workshops and Seminars. There were many familiar concepts covered, but it was an interesting and insightful refresher
Quality Assurance Evaluator, Minnesota Air National Guard
April 2019 - June 2020
April 2019Β -Β June 2020
Technical Sergeant, Minnesota Air National Guard
January 2007 - June 2020
Greater Minneapolis-St. Paul Area
- My career in the Air Force has been diverse
- My job title is "Services" and this includes four separate functions: food services, lodging services, fitness and recreation services, and mortuary affairs
- I have worked every position in production in food service, being promoted to first cook and then shift supervisor
- I also spent a couple of years running the food ordering, inventory, and management processes
- While deployed I worked in the base fitness facilities
- In this role I managed intramural sport programs, developed individualized training programs, and conducted physical fitness training and exams
- I have worked in lodging in various training exercises, and led a mortuary affairs team in our most recent Operational Readiness Exercise
- For my most recent role, I was selected to lead training in operational readiness and leadership for our flight of 35 people
MBA Intern, Merchandising Operations - On Time In Full, Walmart
June 2019 - August 2019
Bentonville, Arkansas
- I spent the summer working with the On Time In Full team which measures how suppliers and Walmart work together to service the customer through flow of product along the supply chain
- My project was focused on force majeure, how to identify possible force majeure instances and how to execute once identified
Unit Training NCO, Minnesota Air National Guard
January 2018 - March 2019
- While in this role I worked to help transform unit training into something that better fits Air Force and my personal goals
- I introduced a system which empowers young Airman by training them and then allowing them to lead training sessions on specific core functions of our unit within the Air Force
- Also developed a Personal Leadership & Development course of which I am most proud
Business Law Audit Program Fellow, Indiana University Bloomington
May 2018 - August 2018
Bloomington, Indiana Area
- Inaugural Business Law Audit Program Fellow
- I will be helping develop the program in conjunction with a Partner at Upland Brewing Company and a law professor at Maurer School of Law
- This summer I will be looking at documents, practices, and procedures at Upland Brewing Company and trying to determine areas of legal risk and then proposing controls to mitigate future lawsuits and litigation
- This is sometimes called "preventative lawyering"
Kitchen Supervisor, Minnesota Air National Guard
January 2017 - December 2017
- While in this role I managed a team of diverse individuals both military and civilian to work together to provide support for the greater base population
- While providing food was our goal, we made it our mission to provide a superior product and customer experience as well
- Along with managing those assigned to me, I also did quality and safety checks on food product, assured compliance with all safety regulations, and balanced food production with customer necessity to mitigate waste
Server, Smack Shack
January 2013 - August 2017
Greater Minneapolis-St. Paul Area
Legal Intern, Thomson Reuters
May 2017 - July 2017
Eagan, MN
- Judicial Entity Reports & Relationship Management - Work with Westlaw doing analysis of court documents, data compilation and publishing expert witness profiles
Storeroom Manager, Minnesota Air National Guard
March 2015 - December 2016
- As storeroom manager I was tasked with sourcing and procurement of food products
- This included everything from menu development, to ordering, receiving, storing, distributing, and inventorying product
- There were strict financial constraints to work within while also trying to provide the best product possible for our customer
- I worked with the dining facility manager and accounting staff to ensure we stayed within budgetary constraints and were as profitable as the situation allowed
Volunteer, Minnesota Timberwolves
October 2012 - April 2013
- Crowd control, client promotions
Server, IHOP
January 2011 - March 2012
Referee, University of Minnesota Recreational Sports
September 2008 - August 2011
Education
Sport Management
University of Minnesota
Fitness and Recreation Management
Community College of the Air Force
MSc, Business Administration and Management, General
2020 - 2020
Rotterdam School of Management, Erasmus University
Doctor of Law (J.D.), Banking, Corporate, Finance, and Securities Law
2018 - 2020
Indiana University Maurer School of Law
Master of Business Administration - MBA, Business Analytics, Leadership
2016 - 2020
Indiana University - Kelley School of Business
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