- Working closely with the product, engineering, and QA teams to help deliver high-quality user-centered digital experiences
- Developing high-level and detailed user flows, wireframes, mockups, and interactive prototypes to effectively communicate design concepts and solutions
- Helping to maintain a consistent user experience and user interface across the entire product

- Collaborated closely with the Project Coordinator, engaging with various teams and clients on over 25 projects, ensuring project timelines and milestones were consistently met
- Spearheaded the design process, shaping the flow and initial look of websites through wireframes, resulting in a 15% improvement in user engagement and satisfaction
- Demonstrated expertise by crafting 20+ successful proposals and pitches, including UX analysis, leading to a 25% increase in client acquisition and project win rate
- Conducted thorough website audits, identifying and resolving an average of 10 issues per audit, resulting in enhanced website performance and user experience

- Collaborated closely with designers and product managers to enhance features, optimizing user flows, screen flows, and wireframes, resulting in a 15% increase in user engagement
- Played a key role in establishing and maintaining our Design Language System, ensuring consistency across digital products and reducing design-related errors by 20%
- Designed, created, and continually improved our expanding range of digital products, contributing to a 30% growth in product user base and a 25% increase in user satisfaction

- Took part in the understanding and design phases of projects including user and competitive research, wireframing, visual design, and branding