- Spearheaded the creation and execution of Product Roadmaps, from concept to launch, mapping user journeys and user personas, crafting go-to-market strategies, and leading product design discussions to drive user centric and data driven Product Development
- Planned with the Business Development team to develop a targeted customer engagement program based on asset structures, Funds, Investments and regulatory oversight resulting in a 20% increase in customer referrals and a 15% growth in repeat purchases
- Led the implementation and definition of a comprehensive Product Strategy, vision and Key Performance Indicators in collaboration with product leadership, resulting in a focused product blueprint and a roadmap closely aligned with market demands and user needs
- Piloted competitor analysis projects, providing core insights that informed pricing strategies and resulted in a 10% increase in profits

- Steered the effort to A/B test the Product’s UI and optimize for customer experience resulting in a 7
- 5% increase in usability ratings
- Delivered insightful analysis on 10 Product Metrics and KPIs, developed automated BI Dashboards to track the metrics revealing opportunities for User Interface and User Experience enhancements; implemented improvements resulting in a 15% increase in NPS
- Collaborated with 15+ stakeholders including Dev, Engineering, QA and Designers to analyze requirements and prioritize features
- Spearheaded the creation of detailed Product Requirements documents encompassing 70+ specifications; crafted precise BRDs and Product Specification documents enhancing cross-functional collaboration and ensuring product alignment with customer needs
- Piloted the entire SaaS product lifecycle from ideation, development, iteration to launch by championing a customer centric mind-set
- Designed mock-ups using Figma to facilitate collaboration between Design and Dev teams, resulting in a 15% faster time-to-market
- Conducted market research, analyzed customer needs, user behaviors and market trends; leveraged insights to drive product strategies
- Directed a team of 15+ professionals to streamline end-to-end regulatory oversight and reporting for 6 key clients across UK and USA
- Executed a process re-engineering project using JIRA and Confluence to improve Managed Service Process efficiency by 75%
- Guided collaboration among 20+ stakeholders in the integration of technology, analytics and Web Application Development
- Streamlined the implementation process and reduced the average product delivery time resulting in a 10% uptick in CSAT scores
- Executed the creation of automated workflows that interconnected various data sources and enhanced processing speed by 70%
- Redesigned the customer feedback cycle; enacted changes based on the user feedback and insights leading to a 14% uptick in CLV
- Liaised with Sales/Marketing to drive advertising efforts, using predictive modeling and clustering, resulting in a 12% increase in leads
- Promoted 12 months ahead of schedule due to quality client feedback, strong performance, ownership of the key accounts and impact

- Collaborated on creating a sophisticated forecasting model using advanced predictive analytics and machine learning algorithms to predict Soybean and Nut supply, resulting in a 25% increase in profits and a 20% decrease in operational and warehousing costs
- Investigated demand patterns in the Edible Oil industry, performed 20+ competitor analysis, and synthesized trends data into BI dashboards for intuitive visualization; findings informed strategic decisions that optimized product positioning and pricing strategies