- Leading the PM team for Ads Core Platforms (AI/ML driven matching, Yield Optimisation, Inventory management) 
- $X billion business; YY million DAU 
- Team size: 5 PMs, 40+ engineers

- Pricing Product portfolio included: - Dynamic & Contextual Pricing 
- Surge Pricing and Surge Insights for Drivers - Demand Monetisation 
- Pricing for third-party partner platforms (eg Google Maps) 
- Internal tools for Pricing Management 
Fulfillment Product Portfolio included: 
- Demand Aggregation 
- Customer-Driver Matching 
- Fulfillment Experience
 - Customer and Driver 
- In-trip bookings

- Worked closely with AliPay team to streamline the Paytm payments product architecture
- Launched EMI transaction capability on Paytm POS machines 
- Led the implementation of changes in Paytm Payment Gateway to help our large Mutual Funds merchants be compliant to the SEBI regulations

- Product Lead for Grocery and Automobiles categories of Paytm Marketplace
- Responsible for driving large cross-functional product features for the two categories impacting CX across customer journey: discovery, checkout, fulfilment, and post order
Grocery:
- Led the integration with multi-brand online/offline stores like BigBasket, Needs Supermart etc
- Launched hyper-local serviceability for locally sourced products
- CX Improvements to Grid and PDP - Removing OOS products from grid, Add to cart from grid, Variants on Grids
Automobiles:
- Launched Multiple call-to-actions on the product description page - Buy, Book, Test Drive 
- Led the integration with loan providers (ICICI, Bajaj Finserv etc) to enable customers to book vehicles with loan 
- Drove the implementation of cancellation workflow for merchant fulfilled large ticket size orders

- Led products for below charters as part of Fulfilment Experience: 
- Customer-Driver Matching 
- Driver Experience 
- Platform Excellence 
- Real-time data visibility

- Led the development of the matching platform for Ola (US patent applied) 
- Re-defined the driver partner experience by building new allotment mechanisms for our Outstation(inter-city travel), Rentals(for-hire packages), and Auto Rickshaw offerings

- HotOnlineDeals.in is a deals discovery platform which aggregates the deals across all the major Indian e-commerce websites for the customers to discover all the juicy deals at one place without having to visit each website separately
Product Development: 
- Designed and developed the website from scratch including assets design and placement 
- Integrated notification bar, chat support, community subscription, social media widgets 
Customer Research: 
- Constantly solicited user feedback through incentive based surveys and user testing 
- Analysed user journey to understand the ease of use for the users Growth: 
- Achieved 2K daily visits within 2 months of launch using a mix of promotions, digital and social media marketing 
Stakeholder management: 
- Initiated and managed partnerships with affiliate networks 
- Handled customer service through on-platform chat support and social media

- Worked with cross-functional and cross-geographical teams on web application/framework development for Samsung Smart Television 
- Consistently received the highest rating in all performance appraisals; awarded to top 5% employees 
- Fast-tracked to mentor new recruits within 9 months compared to an average of 2 years 
- Youngest out of 35 members nominated from the 1800+ employees to be a Great Work Place Agent 
- Ideated a new process to reduce the upload time of applications on Samsung Smart TV 
- Achieved 90% reduction in time cutting it down from 4-5 minutes to approximately 30 seconds