Preksha Bhandari Bajaj
All things Customer Success and Excellence | IIMK PGP '22 | Ex - Amazon, Ex - Dineout, Ex - Zomato , Ex- WeWork | Strategic Sales | Regional Sales Head
🧲
Demand Generation💻
Quarterly Reporting🤝
Customer Success💻
Upselling💻
Sales Acquisition
Hyderabad, India
Dynamic and results-oriented #marketer with 9+ years of experience in Customer Success and Sales. I've worked with top companies like Amazon, Dineout, and Zomato. Skilled in demand generation, outbound sales, and strategic sales. Let's connect and achieve excellence together. #CustomerSuccess #SalesPro
Program Manager, Seller Success & Growth - Account Management, International Seller Growth, Amazon
March 2022 - October 2023
Hyderabad, Telangana, India
- Set up and manage the EU Expansion Arc including: building strategy for the Seller function, interface with EU Sales and business leaders, work closely with product teams to drive product development, own delivering results through an extended team of Managers/Account Managers, establish partnerships with internal sales team leaders across EU, use data to provide insights to business leaders, lead an extended team of Managers and Account Managers, develop weekly metrics to track critical inputs and outputs, collaborate with other internal departments to support improvement of tools and processes, identify and define feature enhancements and new products to improve service offerings, implement account management best practices and SOPs into business development framework
Regional Sales Lead - Customer Success & New Acquisitions, WeWork
July 2021 - March 2022
Hyderabad, Telangana, India
- Business Development: Scope of work includes business development & generating leads via channel partners, digital marketing, affiliate referral collaborations, on-ground events, ATL & BTL & database targeting, Sales - Acquisition of both SME & Large enterprises, Account Management: Developed sales plans for SMB accounts, handling existing enterprise clientele on-ground and their requirements, cross functional collaboration with product, design, marketing, RE & operation teams for customised solution execution
Strategic Sales - Retail, Recykal
July 2020 - November 2020
Hyderabad, Telangana, India
- Handling a team and onboarding and managing key accounts and brands to achieve sustainability by providing EPR Solutions to them, working with government officials closely to monitor EPR results and encouraging brands to evolve
Senior Cluster Manager - Acquisition and Customer Success (Account Management), dineout.co.in
November 2017 - December 2019
Hyderabad, Telangana, India
- Managing a team of 10+ people- Key account managers, CRMs, Retail Sales Managers, Team Leads, merchant acquisition, account management, mapping competition, team and stakeholder management
Senior Key Accounts Manager, Zomato
July 2016 - July 2017
Hyderabad Area, India
Sales and Marketing Manager, Zomato
July 2015 - July 2017
Hyderabad Area, India
- A Restaurant consultant
- Managing and handling accounts and striking a marketing deal with them
- Improving their presence on Zomato
- Managing and handling accounts and striking a marketing deal with them
- Improving their presence on Zomato
Social Media Executive, Gozoop Online Pvt Ltd
February 2015 - June 2015
Mumbai
- Handling brands across various social media platforms
Sales Intern, Dukes Foods Ltd
September 2014 - November 2014
- Cold Calling, Field Sales, Observing Consumer's Buying Behavior
Marketing Intern, VIBER
March 2014 - May 2014
Hyderabad
CSA, AMAZON
October 2013 - February 2014
Hyderabad
dance instructor, RSUDC
February 2011 - February 2014
Hyderabad
- Freestyle and Contemporary dance instructor/choreographer at RSUDC's three branches at Himayatnagar, Maredpally, and Srinagar Colony
Build your resume
Education
PGP, Business management
2021 - 2022
Postgraduate Degree, Business Administration and Management, General
2021 - 2022
PGP in Marketing Communications, Marketing
2014 - 2015
Khandala
Bachelor's degree, Sales, Distribution, and Marketing Operations, General
2011 - 2014
ISC, COMMERCE
1995 - 2011