Trushal Dhiwar
I am a competent professional with 5+ years of experience working with startups in India. I have worked with Zomato as a Sales Manager and Client Success Manager, and with Times Internet - Dineout as a Retail Sales Manager.
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Client Management
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Sales Expert
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Marketing
Goa, India

Experienced marketer with 5+ years in sales, account management, and team management. Worked with top startups like Zomato, Dineout, and AmberStudent. Skilled in driving growth, launching products, and building teams. #ExperiencedMarketer #SalesManagement #TeamBuilder

Not for profit experience, AIESEC
Present
- Member and Team Leader Business Development - 2012
- Organizing committee President for Regional Youth Leadership Conference - 2013
- Team Leader and Vice President Corporate relations | Incoming Global Internship program, AIESEC in Pune - 2013 - 2014
- Project Head, Learning Academy, National Training Team | AIESEC India - 2014
National Growth & Expansion Team : City Launch Manager, Zomato
Present
- Tier - 2 Cities launched : Nagpur / Kochi / Coimbatore / Hyderabad (Project)
- Educating the market about the concept of online ordering and increasing the supply in the market by onboarding restaurants
- Building the tier 2 city team : Hiring and Training of Managers
- Oboarding 50%+ existing restaurants in the city and working on a strict timeline before making the city live for Online ordering
- Handling a Team minimum 5 - 6 AMs / SM in all cities
- Fixing the user experience : Order Delays, Minimum order value, order cancellations etc
- Increasing the orders volumes WoW & MoM by 25%
- Breaking the exclusive contracts and increasing the marketing penetration
- Onboarded 1000+ restaurants on Online ordering platform
- Being a liaison between the central team - City Team and Marketing team
- Owning the documentation and operations process
- Consulting the merchants and giving inputs to the Marketing team about the city relaties / Marketing suggestions for planning of ATL / BTL activities
- Making sure that the cities are on an auto pilot mode
National Growth and Expansion - Manager, Times Internet - Dineout
Present
Surat
- Educating the market about the Dineout App
- Onboarding all fine dine & luxury dining properties for Dineout Pay
- Getting 50% off deals from all restaurants for a specific number of covers for the entire year
- Coordinating with the central team - Ops team - Marketing team to make the city live for Dineout pay and also customizing and deploying the city relevant BTL
Growth & Marketing Manager, Zomato
Present
Pune
- Hiring & Handling a team of 15+ members including marketing managers, executives & interns
- Being a liaison between the Central team - city team (Sales & Account Management) - Marketing team
- Collaborating with events for brand recall and attracting new users, designing activities to ensure tangible and concrete outputs from these events
- Events planned and executed: Pune Farmer's Market, Desi Dhaaba festival, Grubfest, Foodie meetups, etc
Key Accounts Manager, Zomato
Present
- Handling key accounts in city and making sure we work every metric by analyzing the market trends and with available data to grow the merchant 30% MoM
- Handling 300+ accounts including QSR chains - Fine dine - Luxury Dining
- Responsible for revenue target of 1Lac through AD sales
Client Success Manager, Zomato
Present
- Working on Hygiene and other metrics of specific set of merchants generating low volumes, fixing their User experience and other loopholes so with Improvement In customer experience their volumes start growing
- Promoted 300+ accounts (restaurants) from low order volume to generating high volumes and GMV to be upgraded to Key accounts
Community Manager, AbInBev - Seven Rivers Brewing Co.
December 2022 - June 2023
Goa
- Worked closely with ICHL GMs and F&B team
- Handled overall marketing for Seven Rivers as a brand in Goa
- Had the responsibility of Launching the brewpub / Event curation and on-ground execution / Handling the social Media page and capturing content for live amplification
- Coordinate with all IHCL GMs of Goa to increase the sales for Seven Rivers
- Tracking the overall sales and sharing insights to increase the same
- Monthly event planning and maintaining a calendar / Hosting Influencers / Interacting with Promoters and artists to increase footfall at Seven Rivers Brewery
- Handling the overall PR and communication with external media stakeholders
- Handling the Aggregator platforms like Zomato / Dineout / Tripadvisor and planning marketing campaigns
- Identifying branding opportunities and sharing feedback on marketing collaterals and elements
Global Sales Lead, AmberStudent
March 2022 - August 2022
- Worked closely with the co-founders and the sales head to achieve the sales targets in the assigned regions
- Responsible for managing a team of around 20 people with 3-5 managers
- Mentored and coach sales associates/managers
- Participating in the recruitment events for the Sales Team
- Track and report KPI and KRA's of the team on a weekly/monthly/quarterly basis
- Collaborating with the marketing team to help them plan marketing campaigns as per assigned region requirements
Business Manager, MentorBoxx
June 2021 - August 2021
- Being a part of the core team and building organizational structure & processes
Business Development Manager : Supply Head, Wotzof
January 2020 - August 2020
- Hiring and handling a team of 5 - 10 Sales executives
- Induction of new joiners
- Solving queries related to leaves and attendance policy
- Handling the entire onboarding formalities of ( Issuance of cards, laptop allocation, helping with salary account opening etc )
- Sales training & Development
- Onboarding merchants across 5 categories ( Restaurants / Salon / Spa / Retail / Amusement Parks etc )
- Building supply of 150+ merchants providing 1+1 or 50% off on first 3 visits to all customers in 3 Months
Business Development Manager, Wotzof
January 2020 - August 2020
- Hiring and handling a team of 5 - 10 Sales executives
- Induction of new joiners, solving queries related to leaves and attendance policy, handling the entire onboarding formalities of (Issuance of cards, laptop allocation, helping with salary account opening, etc), sales training & development, onboarding merchants across 5 categories (Restaurants / Salon / Spa / Retail / Amusement Parks, etc)
- Building supply of 150+ merchants providing 1+1 or 50% off on the first 3 visits to all customers in 3 Months
Retail Sales Manager, Times Internet - Dineout
August 2018 - August 2019
Pune
- Handling a team size of 5+ people of Field sales executives
- Onboarding restaurants on the Dineout Pay model
- Upselling the key accounts ADs spaces on the app and newspaper article packages
- Planning and executing the GIRF festival for Pune (Convincing key account to give 50% flat off on the total bill for limited covers for the entire month)
- Onboarded 100+ Restaurants on Dineout Pay which contributed to 45% of the city GMV
- B2B sales - generated 3Lakhs+ in one month
Sales Manger, Zomato
May 2015 - June 2018
Pune
- Merchant Onboarding,sourcing leads and signing up new restaurants for online ordering, educating the merchant about the tech and training them for the entire Online Ordering process and concept
- Onboarded 500+ restaurants in 6 months
- Acquired Top players which contributed to 25%+ of the GMV
Sales Manager, Zomato
May 2015 - June 2018
Pune
- Merchant Onboarding, sourcing leads and signing up new restaurants for online ordering, educating the merchant about the tech and training them for the entire Online Ordering process and concept
- Onboarded 500+ restaurants in 6 months
- Acquired Top players which contributed to 25%+ of the GMV
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