vidhi sharma
Performance-driven Manager with over 7.5 years of experience in Strategy and planning, Event Management, customer service, and project management.
Skilled in streamlining project processes, ensuring customer progress, and achieving project goals.
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events marketing💌
Customer Service
New Delhi, India
Experienced event services manager with a strong background in strategy and planning, customer service, and project management. I have over 7.5 years of industry experience and have worked with top companies like Airmeet, Tagglabs, and Magictap Solutions. My skills include events marketing, account management, market research, and social media management. Excited to bring my positive attitude and drive for success to new opportunities. #EventServices #MarketingProfessional #ExperiencedManager
Account Executive, 80 dB Communications
Present
- Influencer engagement
- Media Tracking and Research
- Web, Electronic, and Print Media Content Monitoring and Research
- Preparing Media Contact list
- Social media Conceptualization
- Media Tracking and Research
- Web, Electronic, and Print Media Content Monitoring and Research
- Preparing Media Contact list
- Social media Conceptualization
Events Service Manager, Airmeet
October 2020 - Present
- Managed a team of event professionals to assist customers in hosting events
- Curated rich engagement experience for Virtual and hybrid events
- Handled escalations and exception management
- Provided white glove service including end-to-end strategy planning, implementation, and coordination
- Aligned processes, resources planning, and department goals with the overall organizational strategy
- Core member of Airlabs to research innovation in the Virtual & Hybrid Industry
- Assigned event roles and facilitated communication with stakeholders
- Managed events team finance operations and vendor management
- Contributed to technical writing for the organization's Knowledgebase
- Implemented new processes and strategies to smoothen the operations
- Curated rich engagement experience for Virtual and hybrid events
- Handled escalations and exception management
- Provided white glove service including end-to-end strategy planning, implementation, and coordination
- Aligned processes, resources planning, and department goals with the overall organizational strategy
- Core member of Airlabs to research innovation in the Virtual & Hybrid Industry
- Assigned event roles and facilitated communication with stakeholders
- Managed events team finance operations and vendor management
- Contributed to technical writing for the organization's Knowledgebase
- Implemented new processes and strategies to smoothen the operations
Client Servicing Executive, Tagglabs
August 2018 - September 2020
- Client Servicing and Account Management
- Encouraged revenue growth
- Preparation of marketing copy, images, videos, emails, and other collateral
- Conceptualization of Experiential Marketing activations for brands
- Market Research and Trend Analysis
- Participating in networking events like EEMAGINE, WOWAwards, Roadshows to demonstrate new products and interact with potential clients
- Vendor Management for events
- Handled customer services and resolved client issues
- Encouraged revenue growth
- Preparation of marketing copy, images, videos, emails, and other collateral
- Conceptualization of Experiential Marketing activations for brands
- Market Research and Trend Analysis
- Participating in networking events like EEMAGINE, WOWAwards, Roadshows to demonstrate new products and interact with potential clients
- Vendor Management for events
- Handled customer services and resolved client issues
Assistant Manager Business Development, Magictap Solutions
July 2017 - January 2018
- Social Media Management
- Assistant Manager Business Development
- Conceptualization of Experiential Marketing activations for brands
- Prepared and showcased the pitch decks for our new digital activations
- Vendor Management
- Social Media Management
- Assistant Manager Business Development
- Conceptualization of Experiential Marketing activations for brands
- Prepared and showcased the pitch decks for our new digital activations
- Vendor Management
- Social Media Management
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Education
Bachelor of Journalism and Mass Communication, Mass Communication/Media Studies
2014 - 2017
Himgiri Zee University
