Gur Aman Singh Ghai on SuperStuff.ai

Gur Aman Singh Ghai

I am a CRM & Retention Marketing Manager with 11+ years experience.

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Retention Marketing

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Product Marketing

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Email Marketing

Gurgaon, India

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This is me!

Hi, I'm Gur Aman! Experienced CRM & Retention Marketing professional with a progressive experience of 10+ years.

Currently I'm a CRM & Retention Marketing Manager at Bennett Coleman & Co. Ltd (Times of India Group).

Instrumental in building the CRM system from inception and achieving a 15% MoM growth in user engagement.

Passionate about driving customer engagement, retention, loyalty & revenue growth.

Some of my highlights!

Recognized for CRM Strategy Development, contributing to a 15% MoM growth in user engagement.

Led successful multi-channel campaigns based on website activity, achieving elevated logins, active users, and subscriptions.

Experienced in CRM & Retention Marketing, with a track record of implementing effective marketing strategies.

Worked with prominent brands such as Bennett Coleman & Co. Ltd, delivering value through Meta/FB ads.

Adaptive and versatile, successfully transitioning into new areas with the implementation of the Webengage CRM system.

Created impactful campaigns for diverse clients such as Shiprocket, Livpure Smart Homes, and Seniority.in, showcasing expertise in customer engagement and retention.

About Me

Experienced CRM & Retention Marketing professional with 10+ years of progressive experience in developing and implementing effective marketing strategies. Worked with industry-leading companies like Bennett Coleman & Co. Ltd, Shiprocket, and Livpure Smart Homes. Skilled in CRM strategy development, customer segmentation, loyalty programs, and data analytics. Ready to drive customer engagement, retention, loyalty, and revenue growth. #MarketingProfessional #CRMExpert #RetentionMarketing

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