Dishika Bhatia
Management Trainee | Reliance Foundation Institution of Education and Research | Jio Institute |
📲
Digital Marketing🤳
Content Creation🗞
Communications & PR💡
Content Strategy
New Delhi, India
Experienced digital marketer with a postgraduate degree in Digital Media and Marketing Communications. I have worked with popular companies like MBAtrek, boAt, and Shakti Foundation India, gaining hands-on experience in outreach, social media strategy, campaign development, and more. My skills include digital media management, stakeholder engagement, and integrated marketing communication. Excited to collaborate with cross-functional teams and drive customer satisfaction. #DigitalMarketing #SocialMediaStrategy #ClientServicing
Digital Media Marketing Intern, Shakti Foundation India
March 2021 - Present
- Coordinated the implementation of community development projects, impacting over 500 beneficiaries across various regions
- Developed and launched social media campaigns, increasing online engagement by 25%
- Executed a social media campaign to boost sales of eco-friendly products and promoted women's collectives through influencer collaborations
- Developed and launched social media campaigns, increasing online engagement by 25%
- Executed a social media campaign to boost sales of eco-friendly products and promoted women's collectives through influencer collaborations
Outreach & Program Management Intern, MBAtrek Private Limited
December 2023 - January 2024
- Developed outreach strategies and collaborated with the marketing team to create engaging content and campaigns
- Assisted the program manager in planning and executing initiatives, conducting market research, and maintaining accurate records of outreach activities
- Coordinated digital campaigns to promote company initiatives, ensuring alignment with overall marketing objectives
- Engaged with potential partners and stakeholders to establish collaborative relationships and expand the company’s network
- Assisted the program manager in planning and executing initiatives, conducting market research, and maintaining accurate records of outreach activities
- Coordinated digital campaigns to promote company initiatives, ensuring alignment with overall marketing objectives
- Engaged with potential partners and stakeholders to establish collaborative relationships and expand the company’s network
Customer Support Intern, boAt
August 2021 - February 2022
- Resolved customer issues promptly, handling complaints about undelivered orders and processing bulk orders
- Generated reports on customer service performance metrics, providing insights for continuous improvement
- Investigated and resolved payment-related disputes across various platforms, ensuring accurate and timely resolutions
- Identified opportunities to streamline customer support processes, contributing to enhanced efficiency and effectiveness
- Generated reports on customer service performance metrics, providing insights for continuous improvement
- Investigated and resolved payment-related disputes across various platforms, ensuring accurate and timely resolutions
- Identified opportunities to streamline customer support processes, contributing to enhanced efficiency and effectiveness
Associate & Marketing Intern, Brainwizards Solutions Private Limited
August 2019 - September 2019
- Developed and implemented a comprehensive content strategy to enhance brand visibility and engagement
- Managed an editorial calendar to schedule and organize content production, ensuring timely materials delivery
- Ensured all content adhered to brand guidelines and maintained a consistent voice across various platforms
- Engaged followers, identified trends, and represented the company at educational workshops and training sessions, including the UNESCO MGIEP workshop (April 15-18, 2019, New Delhi, India)
- Managed an editorial calendar to schedule and organize content production, ensuring timely materials delivery
- Ensured all content adhered to brand guidelines and maintained a consistent voice across various platforms
- Engaged followers, identified trends, and represented the company at educational workshops and training sessions, including the UNESCO MGIEP workshop (April 15-18, 2019, New Delhi, India)
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Education
Postgraduate Program in Digital Media & Marketing Communications
2023 - 2024
Jio Institute
B.A. in Journalism & Mass Communication
2018 - 2021
JIMS, Vasant Kunj, Guru Gobind Singh Indraprastha University
HSC/12th Grade
2018 - 2018
Ryan International School
SSC/10th Grade
2016 - 2016
Ryan International School
